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Will AI Cameras Make Amazon Delivery Vehicles Safer?

By Dallas Personal Injury Attorney on October 5, 2021

To increase safe driving with deliveries, Amazon has installed AI surveillance cameras in many of its delivery vans and in the vehicles of delivery subcontractors. These Netradyne camera systems use HD lenses to film from all four sides. The systems use AI method-supported software to detect potentially dangerous situations and to warn or correct delivery drivers by voice. For example, the automated voice warns the Amazon delivery person if he or she is too close to the vehicle ahead, driving too fast, engaging in distracted driving, or has failed to stop at a stop sign.

UPS is also installing cameras in its vehicles, but at a slower rate than Amazon, as reported on yahoo. Their systems include outward-facing cameras, sensors inside the cab to monitor driving behavior, and audible alerts to promote corrective action. The sensors do not have audio or video capability.

What Safety Stats Is Amazon Reporting for Its AI Cameras?

An Amazon representative has stated that more than half of the company’s U.S. fleet has been equipped with this new technology, according to yahoo. Amazon claims remarkable safety improvements, including:

  • 48% decrease in accidents
  • 77% decrease in stop sign and traffic signal violations
  • 50% decrease in following distance violations
  • 60% decrease in driving without a seatbelt
  • 75% decrease in distracted driving

What Do Delivery Personnel Think of the AI Cameras?

Amazon delivery drivers are complaining that the AI cameras in their cabs are lowering their wages through false penalties, as reported on Market Research Telecast. Drivers claim they are being penalized with these systems for mistakes they did not make. For example, if a driver stops carefully at a confusing intersection, the systems register that as an unnecessary stop. The system incorrectly recognizes some street signs as stop signs and penalizes the driver for failing to stop. When another driver cuts a delivery driver off, the system counts it as following too closely. This can have a significant impact on the points system by which Amazon deliverers are measured and their bonuses are determined.

What Are the Potential Safety Concerns With Installing Cameras?

Some delivery drivers find the camera system distracting, particularly when it shouts out a correction, when the driver did nothing wrong. For example, if another driver cuts in front of a delivery vehicle, the system audibly corrects the driver for not maintaining enough safety distance. Even checking the rearview mirror before changing lanes has been treated as distracted driving by the Amazon system, according to Market Research Telecast. Another safety concern that could arise with cameras installed in vehicles is the potential for the cameras to be faulty. When a driver is relying on a faulty camera, it could lead to an accident.

What Factors Will an Attorney Look At After a Crash With a Delivery Truck?

After a serious delivery truck collision caused by someone else’s negligence, our Dallas personal injury lawyers can thoroughly investigate to determine what caused the accident and who was at fault. Factors to consider include the speed the delivery truck was traveling, whether the driver was distracted or under the influence of alcohol or drugs, whether the driver may have been fatigued, what work pressure the driver was under, and what traffic rules may have been violated.

Our Dallas personal injury attorneys at Lenahan Law, P.L.L.C. can collect and preserve evidence to support your claim and assess the full extent of the losses you have suffered. We have the knowledge, skills, and resources to effectively pursue the compensation you deserve. Call us today at (214) 295-1008 to find out how we can help.

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Posted in: Distracted Driving

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